Privacy and Cookie Policy
Last updated: October 2026
Who we are
This website is run by SCH Group Ltd, trading as The Granary and The Granary Club (“we”, “us”). We are part of Sunshine Hospitality. SCH Group Ltd is registered in England and Wales, company number 12204695, registered office 1st Floor Olympus House, Quedgeley, Gloucester, England, GL2 4NF. We are the data controller for personal information collected through this website. Questions about your data: email [email protected] or write to The Granary, 32 Welsh Back, Bristol, BS1 4SB.
What we collect and why
| What | When | Why | Lawful basis |
|---|---|---|---|
| Name, email, phone, party size, dietary or access notes | Table bookings and event tickets (via SevenRooms) | To take and manage your booking | Contract |
| Name, contact details, event details | Private hire and Christmas enquiries (via Tripleseat) | To reply to and plan your event | Steps before a contract |
| Name, email and date of birth | Newsletter and guest list sign-ups (via LEAT) | To send news, events and offers you asked for | Consent |
| Anything you send us | Emails and phone calls | To reply to you | Legitimate interests |
| Name, contact details, payment confirmation | Gift card purchases | To issue and redeem your gift card | Contract |
| Device, browser and usage data | Using the website | To run, secure and improve the site | Legitimate interests, or consent for non-essential cookies |
Dietary or allergy notes can be health information. We use them only to look after you on your visit, with your explicit consent when you give them to us.
We do not sell your data.
Who we share it with
We use trusted providers who handle data for us under contract: SevenRooms (bookings, guest records and marketing emails), Tripleseat (event enquiries), Toggle (our gift card provider), LEAT (our marketing software), Global Bay (our website host and website support), and Cloudflare (security). We may also share data where the law requires it.
Some providers store data outside the UK. Where they do, we rely on UK adequacy regulations or the International Data Transfer Agreement or Addendum to protect it.
How long we keep it
We keep your information only as long as we need it for the reason we collected it, and to meet our legal and accounting obligations.
Your rights
You can ask to see, correct or delete your data, to restrict or object to how we use it, or to receive a copy in a portable format. You can withdraw consent at any time, for example by clicking “unsubscribe” in any email. Email [email protected] and we will reply within one month.
Cookies
Cookies are small files saved on your device. We use cookies to make the site work, keep it secure, understand how it is used and measure our advertising. You can manage your cookie preferences using the cookie settings link at the bottom of any page, or block or delete cookies in your browser settings. Blocking some cookies may stop parts of the site, such as the booking window, from working.
Cookies on this site include those set by Cloudflare and our security software to protect the site; SevenRooms, to run the booking window; Google Analytics and Meta (Facebook and Instagram), to help us understand how the site is used and measure our adverts; Google Maps, on our Visit Us page; and Google reCAPTCHA, which protects our sign-up forms from spam. Booking, payment and gift card systems that open from our site may set their own cookies, covered by their own privacy policies.
Links to Instagram, Google Maps and our sister venues take you to sites with their own privacy policies.
Changes
We may update this policy. The date at the top shows when it last changed.